The right home changes everything
Find more than a house. Find your place.
Buying a home is one of life’s biggest moments… exciting, emotional, and sometimes overwhelming.
At Bayside, we’re here to guide you through it with clarity, care and local expertise.
As an independent agency proudly serving South Wales, we don’t just open doors we help you find a home that fits your lifestyle, your plans and what comes next.
How We Help You Buy
Let’s get to know you
Start with a conversation; online, by phone or in branch. Tell us what you’re looking for and what matters most to you.
Visit us in branch, call us on 01443 809 836, or get in touch digitally.
Whatever suits you best.
Viewings that work for you
We’ll arrange viewings that match your criteria and provide helpful guidance so you can view with confidence.
We ensure key property information is available upfront, including material details that support informed decision-making before you make an offer.
Smart property alerts.
Sign up to our matching criteria alerts and we’ll notify you when a property that fits your requirements becomes available.
You’re in control…you can update your preferences at any time so your alerts remain relevant.
Stay organised with the Property Hub
Once you have an offer accepted we
remain fully hands-on.
Once your offer is accepted, you’ll have access to our Property Hub, where you can:
- View offers made
- Track sale progression
- Keep key documents and updates in one place, accessible 24/7
All offers are communicated promptly and fairly in line with current regulations.
Support through to completion
When you find the right home, we’ll guide you through making an offer and remain involved right through to completion, keeping you updated every step of the way.
Bayside Property Lounge is a member of the Property Redress Scheme (PRS), providing independent redress for consumers.
Anti-Money Laundering & Identity Verification Notice
We are required to carry out customer due diligence and identity verification checks in accordance with the Money Laundering Regulations 2017. To support this process, we use a third-party provider, Credas (Credas Technologies Ltd), to complete checks securely and efficiently on our behalf. These checks apply to all clients, including both sellers and buyers.
Required Documentation
- As part of this process, you may be asked to provide:
- Proof of identity: e.g., passport or driving licence.
- Proof of address: e.g., utility bill or bank statement.
- Source of funds: Information relating to your funds, where required.
Regulatory Screening
Our checks may also include screening for Sanctions and Politically Exposed Persons (PEPs), in line with regulatory requirements. Where a transaction involves a company, trust, or beneficial owner, additional documentation will be required to verify ownership and control.
Verification Options
If you prefer not to complete the verification process electronically, please let us know and we will provide guidance on alternative methods of verification.
Important Note: We are unable to proceed with any instruction or marketing until satisfactory verification has been completed.
While we use a third-party provider, Bayside Property Lounge remains responsible for ensuring full compliance with all regulatory obligations.
Referral Scheme
All maintenance issues must be reported through our online reporting system below.
Submitting your request through the portal ensures it is logged correctly, assessed promptly and managed efficiently, with updates provided throughout.
